FAQs

About H-Mantra & Ayurvedic Skincare

What is H-Mantra?

H-Mantra is a UK Ayurvedic skincare brand founded by Happy Gill, who brings 30 years of treatment-room experience to its formulas. The range includes Varnya Drops kumkumadi oil, Pahadi Gulab rose water toner, Soma Bloom gel cleanser, Kanti Lepa face mask, Nisha Veil night cream, Netra Ojas eye cream and the handcrafted Kansa Wand, plus ritual gift sets and travel-size minis.

What is Ayurvedic skincare?

Ayurvedic skincare uses plant ingredients and rituals from Ayurveda, India's traditional system of wellbeing. It focuses on keeping skin balanced rather than stripping or over-treating it, using botanicals such as saffron, sandalwood, manjistha, licorice and rose alongside oils and gentle massage. Read our guide to Ayurvedic skincare.

What is kumkumadi oil?

Kumkumadi oil is a traditional Ayurvedic face oil, named after kumkuma (saffron), made by slowly infusing herbs into an oil base. Our Varnya Drops Kumkumadi Oil blends saffron, red sandalwood, manjistha, licorice and lotus in sesame oil, and is used to help skin look brighter and more even. Read the full kumkumadi oil guide.

How do I use Varnya Drops Kumkumadi Oil?

After cleansing and toning, warm 3–4 drops between your palms and massage into your face and neck with upward strokes. Use it at night and leave it on overnight, or for at least 30 minutes before rinsing.

What is a kansa wand and how do I use it?

A kansa wand is a facial massage tool with a kansa (copper and tin bronze) head and a wooden handle. Apply a face oil, then glide the wand over your face in small circles and upward strokes for a few minutes. Wipe it clean after each use. Shop the Kansa Wand.

Which H-Mantra product should I start with?

To try the range, start with The Mini Ritual Set or our minis from £7. For a full daily routine, start with Soma Bloom Gel Cleanser, Pahadi Gulab Toner and Varnya Drops, or buy them together in our ritual sets.

Which H-Mantra products make good gifts?

Our ritual sets are designed as gifts. Popular choices are the Opulent Touch hand care set (£55), Cleanse & Mist (£50), The Gold Edit kumkumadi oil and Kansa Wand set (£160) and The Signature Six (£325). Every order includes a complimentary mini.

Should I patch test?

Yes. Apply a small amount to your inner arm and wait 24 hours before using a new product on your face, especially if you have sensitive or acne-prone skin.

Orders & Shipping

1. How long does shipping take?

Orders are processed within 1–3 working days. Delivery usually takes 2–5 working days within the UK.

2. Do you offer international shipping?

At the moment, we only ship within the UK.

Do you deliver to Northern Ireland?

We currently deliver to England, Scotland and Wales. We are not able to deliver to Northern Ireland at the moment.

3. How can I track my order?

Once your order has been dispatched, you will receive a tracking link via email or SMS.

4. My parcel hasn’t arrived — what should I do?

Please contact us at contact@h-mantra.com with your order number, and our team will assist you.

Products & Ingredients

5. Are your products suitable for all skin types?

Yes — our formulations are designed to be gentle and suitable for all skin types, including sensitive skin.

6. Are your products cruelty-free?

Absolutely. We never test on animals.

7. Are your ingredients natural?

Yes — our products are crafted with high-quality botanicals, ayurvedic extracts, and clinically backed actives.

8. Are your products vegan?

Most of our products are vegan. Please check each product page for details.

9. Are your products safe during pregnancy or breastfeeding?

We recommend checking with your healthcare professional before using active ingredients like retinol or acids.

Usage & Routines

10. How long until I see results?

Most customers notice visible improvements in 2–4 weeks.

11. Can I use your products with my existing routine?

Yes, our products are designed to complement your current routine.

12. How do I know which products are best for my skin?

You can explore our Skin Rituals page or email us for personalised recommendations.

Returns & Exchanges

13. What is your return policy?

We accept returns on unopened products within 14 days of delivery.

14. My product arrived damaged — what do I do?

Email us within 48 hours of delivery with photos, and we will arrange a replacement.

Other Questions

15. How long do your products last?

Most items last 6–12 months once opened.

16. Where are your products made?

Our products are handcrafted in India, in the foothills of the Himalayas. H-Mantra is a UK company, and we deliver to England, Scotland and Wales.

17. Do you offer discounts or bundles?

Yes! Check our Bundles section for curated rituals